Return and Refund Policy

1.Acceptance Conditions: We accept returns of unused and in original packaging products in most cases.

2.Return Request: Customers must submit a return request within 14 days of receipt.

3.Refund Process:

    Upon receiving and inspecting the returned item(s), we will initiate the refund process. Refunds will be issued via the original payment method and may take several business days to reflect in your account.

4.Non-Returnable Items: Certain custom-made products or opened software products cannot be returned. Please contact our customer service team for details.

5.Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or an incorrect item was shipped by us.

 6.Proof of Purchase: We may require the customer to present a receipt or proof of purchase to process the return or exchange. 7.Exceptions: We will detail any exceptions to the pospancy that may apply in specific circumstances.

8.Contact Information: For returns or any inquiries, please contact our customer service team.

 9.Consumer Rights: We will remind the customer that their legal rights as a consumer are not affected by our returns and exchanges pospancy.